Coverage when traveling
On March 13, 2020, the Canadian Federal Government issued a travel advisory to avoid travel outside of Canada until further notice. Effective March 13, Extended Health Care benefits will not be paid for expenses incurred by Plan members who travel to another country after this date. Plan members traveling internationally prior to the advisory date remain covered, subject to the normal exclusions of their respective policies.
Public Employees Extended Health Care Plan
For Employees and Retirees
These Plans provide protection and security in meeting health care needs. Providing coverage of certain medical services and supplies given or ordered by a physician not reimbursed from the provincial medical plan. This applies to certain services and supplies that are not reimbursed or are partially reimbursed from the provincial medical plan.
Effective January 1, 2020 our benefits provider, Great-West Life will be coming together with London Life and Canada Life as one company to be known as Canada Life Assurance Company, or simply Canada Life.
There will be no changes to our group benefits. As a member you will continue to use your current benefits card, and you can still submit claims and review your benefits history on GroupNet for Plan Members with the same login. If you’d like to learn more about Canada Life, visit canadalife.com/welcome.
Benefits of Direct Deposit
To help ensure prompt delivery of your benefit payment under the Extended Health Care Plan, you may wish to consider Direct Deposit as a convenient service.
With Direct Deposit, you can have your benefit cheques automatically deposited to your bank account at no extra cost. There are no delays due to mail disruptions, lost or stolen cheques and no need to deposit your cheques in person. To sign up for direct deposit, have your bank account information handy and either:
- Register and log into GroupNet for Plan Members for online direct deposit set-up; or,
- Complete a Canada Life Banking Information Form. Print and complete the form and send to Canada Life via fax or email:
If you would like deposits made to your chequing account, include a copy of a cheque marked “void”. If you would like deposits made to your savings account, contact your institution for your Transit Number, Institution Number and Account Number.
The new GroupNet for plan members is here. Check out these videos to learn more.
- How to register (for members who have not registered before)
- How to submit a claim
- How to review your benefits
Please contact the Group Customer Contact Centre toll-free at 1-800-957-9777 with any questions you have with respect to registering on the new GroupNet site.